Gates is one of the largest independent destination garden centres in the UK, established in 1948 and continually growing and developing in response to customer demand and market trends.

We now have a team of around 200 people working here at Gates in a wide range of roles across Garden Centre Retail, Operations, eCommerce, Marketing and Administration. With an exciting range of new developments coming up, we are always looking for exceptional people to join us.

View the vacancies listed below and simply send your CV and covering letter to the relevant person. If none of the below opportunities are suitable but you are interested in working for Gates, have relevant experience and are people focused please send your details to jack@gatesgardencentre.co.uk.

Cleaner

Full-Time, Permanent

Gates is a large garden centre and lifestyle shopping destination on the Rutland / Leicestershire border, offering over 135,000sqft of retail shopping, leisure and restaurants. We currently have a vacancy for a full-time Cleaner to maintain the tidiness and cleanliness of the store.

The ideal candidate will:

• be honest, reliable and take pride in what you do
• Maintain cleanliness of the shop floor and throughout the store
• Duties include sanitary cleaning, floor cleaning and dusting

Applicants must also be professional and well-presented with a keen eye for detail. The successful applicant will be required to work full-time, though hours/days can be flexible to suit the right candidate.

Benefits:

• Company pension
• Discounted food
• On-site free parking
• Store discount

For more details and to apply, please contact Natalie Gregg on 01664 454309 or email her at tills@gatesgardencentre.co.uk

Gifts Manager

Full-Time, Permanent

Gates is seeking an experienced retail manager to run its creative and inspiring Gifts Department. This position is challenging and rewarding, managing the day-to-day running of one of our largest departments.

The role involves:

• Setting and monitoring sales targets to achieve growth
• Regularly reporting on targets to the senior management team
• Managing the department’s ordering, inventory, stock and delivery processes
• Having excellent product knowledge in order to maximise sales and advise and answer customer queries
• Ensuring customers have the best shopping experience and the highest standards of customer service are always met
• Dealing with customer complaints and enquiries, providing the best possible outcome
• Liaising with the visual merchandising team to ensure the shop floor always looks its best
• Liaising with other department managers as required, eg Tills, Logistics, Warehouse, Ecommerce and Marketing
• Managing a large team, including recruitment, induction, training, HR and rotas

About you:

• The ideal candidate will have both retail and team leadership experience
• You will be strongly sales and targets driven and enjoy a retail sales environment
• A flexible team player, who is energetic and enthusiastic
• Excellent customer service skills and a friendly personality
• Professional, responsible and well-presented
• Excellent time management skills
• Strong verbal and written communication skills
• IT skills – Microsoft Outlook, Word and Excel

What we offer:

• A competitive salary
• A fast-paced, enjoyable and satisfying workplace, were you really can make a difference within a well-established, successful and growing family business
• To be part of a friendly and supportive wider management team
• Staff discount
• Company pension
• On site free parking

This is a full-time role, working five days a week, including weekends and bank holidays on a rota basis.

For more details and to apply, please contact Clare Crowther on 01664 454309 or email clare@gatesgardencentre.co.uk

Assistant Logistics Coordinator

Full-Time, Permanent

We are currently seeking an Assistant Logistics Coordinator to join our growing team at Gates Garden Centre. This is a full-time, permanent position, working five days a week including one alternating weekend day.

The role:

• Liaise with the Logistics Manager to plan delivery schedules and routes
• Liaise with delivery drivers regarding agreed schedules and routes
• Ensure delivery schedules and targets are met
• Ensure the accuracy of delivery shipments and check condition of goods before dispatch
• Liaise with customers regarding delivery enquiries
• Liaise with the warehouse team and department heads regarding availability of goods
• Assist with picking and packing online orders
• Assist with preparing goods for delivery and loading vans when required
• Ensure the Dispatch Centre is well maintained and secure
• General admin tasks relating to the role

The ideal candidate:

• Previous logistics experience is preferred, but full training will be provided
• Must be highly computer literate, accurate and reliable
• Excellent organisational skills with great attention to detail
• Good at problem solving
• Great customer service skills
• Responsible and trustworthy
• Flexible with a ‘can do’ positive attitude
• Self-motivated, enthusiastic and well organised
• Happy to be ‘hands-on’ when required
• A good team player with a friendly personality

In return we offer a competitive salary and other staff benefits, including:

• 28 days holiday per annum
• Contributory pension
• Staff discount
• Free parking
• The opportunity to develop your career in a fast-paced environment

Gates Garden Centre is a family run business, committed to growth and with excellent customer service standards at its core. Set in a beautiful rural location, this destination garden centre covers over 12,000m2 of retail displays, offering everything from indoor and outdoor plants, garden care and hardware, gifts, home furnishings and accessories, garden furniture and BBQs, clothing, pet care and much more besides.

For more details and to apply please contact Chris Waddy on 01664 454309 or email him at chrisw@gatesgardencentre.co.uk.

Online Marketplace Administrator

Full-Time/Part-Time, Permanent

We are currently seeking an experienced Administrator to run our online marketplace channels, with a specific focus on developing our Amazon business.

The role involves:

• Working closely with our ecommerce team to analyse and understand what products sell best on our own Gates website
• Researching and analysing which products will sell best on Amazon, whilst always keeping margins in mind
• Writing up product descriptions using key search words to increase sales conversions and improve Amazon rankings
• Keeping existing listings up to date and adjusting descriptions and prices to keep rankings high
• Liaising with logistics regarding shipping routes and costs, and to organise exchanges and returns
• Answering customer queries through the Amazon sellers portal
• Building our presence on Amazon and growing our Amazon business generally

Requirements:

• A sound knowledge of English grammar with excellent copywriting skills
• Strong attention to detail
• Excellent communication skills, both verbal and written
• Great customer service skills
• Highly organised and can work to tight deadlines
• Ability to work independently as well as in a team
• Interest in eCommerce and Online Selling
• Knowledge and understanding of Amazon & eBay
• Familiarity of working within online trading
• Willingness to work extra hours if required

We offer:

• A competitive salary
• A fast-paced, enjoyable and satisfying workplace, where you really can make a difference within a well-established, successful and growing family business
• To be part of a friendly and supportive team
• Staff discount
• On site free parking

If this sounds like you and you’re ready for a new challenge, we want to hear from you.

To apply, please email Bryan Hallatt on bryan@gatesgardencentre.co.uk

For more information regarding positions currently available at Gates Garden Centre, please call in and ask at the tills or telephone us on 01664 454309.