Garden Centre Jobs at Gates

Gates is one of the largest independent destination garden centres in the UK, established in 1948 and continually growing and developing in response to customer demand and market trends.

We now have a team of around 200 people working here at Gates in a wide range of roles across Garden Centre Retail, Operations, eCommerce, Marketing and Administration. With an exciting range of new developments coming up, we are always looking for exceptional people to join us.

View the vacancies listed below and simply send your CV and covering letter to the relevant person. If none of the below opportunities are suitable but you are interested in working for Gates, have relevant experience and are people focused please send your details to jack@gatesgardencentre.co.uk.


Warehouse Operative

Full-Time, Temporary

We are currently looking for a seasonal Warehouse and Forklift Operative to join the growing Gates team. The role is primarily warehouse based and includes delivering goods between buildings, but will also include a variety of other on-site tasks in response to demand. You will work five days a week, including one weekend day. Offered initially on a seasonal, temporary contract until the end of August, this role may be extended at the end of the term.

The role:

  • Delivering goods between the delivery centre, warehouse and retail buildings
  • Warehouse inventory
  • Picking items with a high degree of accuracy
  • Using a computer to book items for dispatch
  • Liaising with couriers in order that items are packaged correctly
  • Loading and unloading of deliveries safely
  • A physical approach to handling items
  • Maintaining good housekeeping standards in the warehouse
  • Working as part of successful team

The ideal candidate:

  • Must have Forklift experience
  • Ideally have Reach Truck and JCB experience but not essential
  • Warehouse experience is preferable, but not essential if the candidate has a willing attitude and a can-do approach
  • Must enjoy working outdoors all year in a highly practical role
  • Experience in working with couriers and dispatch procedures
  • Basic computer skills
  • Attention to detail and takes pride in their work
  • Flexible approach to working
  • Great customer service skills
  • A positive approach to working both independently and as part of a team
  • Smart personal appearance
  • Clean UK driving licence

For more details and to apply, please contact Jon Hamm on 01664 454309 or email him at jon@gatesgardencentre.co.uk


Sales Position – Outdoor Living

Full-Time, Permanent

Gates is seeking a targets driven, customer focused Sales Assistant for its expanding Outdoor Living department. This is an interesting and varied role in one of our largest departments, focusing mainly on Outdoor Living (including an inspirational range of garden furniture, barbecues and pizza ovens, outdoor lighting and heating, garden shade and decorative accessories) from January to September, and also Christmas lighting and Lemax from October to December.

The role includes:

Sales

  • Excellent product knowledge in order to maximise sales, give product advice and answer customer queries
  • Ensure that sales targets are met and, where possible, exceeded
  • Confident in approaching customers

Customer Service

  • Provide customers with excellent levels of customer service
  • Ensure customers have the best shopping experience
  • Deal with customer complaints and enquiries, providing the best possible outcome
  • Keep the store looking its best, ensuring stock is priced, clean and presentable at all times

Visual Merchandising

  • Attract, engage and motivate customers to make purchases through displaying stock.

About you

  • You will have previous retail experience, with a proven track record in sales
  • Have a strong focus on and enjoy making sales and hitting targets
  • A flexible team player, who is energetic, enthusiastic and dynamic
  • Excellent customer service skills and a friendly personality
  • Professional, responsible and well-presented
  • Flexible with a can-do attitude
  • Excellent time management skills
  • Strong verbal and written communication skills
  • IT skills – Microsoft Outlook, Word and Excel

The successful applicant will receive a competitive salary, working full-time including either Saturday or Sunday each week.

For more details and to apply, please contact Clare Crowther on 01664 454309 or email her at clare@gatesgardencentre.co.uk


Delivery Driver

Full-Time, Temporary

Gates is a busy, dynamic, long established, family run company recognised for giving outstanding customer service.

Due to the continued expansion of our online shopping website, we are now seeking to recruit a seasonal Delivery Driver to join our friendly and highly motivated team.

This is a full-time position, working five days a week including one weekend day. Offered initially on a seasonal, temporary contract, this role may be extended at the end of the term.

The role includes:

  • Delivering parcels and goods to customers with the highest levels of customer service at all times
  • Ensuring products arrive at their destination on time and in good condition
  • Packing, loading and unloading delivery vans and trucks
  • Maintaining regular communication with route dispatchers
  • Review deliveries with recipients to ensure they’re accurate
  • Obtaining delivery confirmations from customers
  • Cleaning and preparing van for the next delivery
  • Assisting at the warehouse and backdoor

You will also be required to provide our white glove delivery service, assembling garden furniture for customers when required, so will need to have practical skills in this area too.

You must be courteous and prompt with a commitment to providing customers with an excellent experience. You must be thorough in making sure products are properly delivered, passionate about customer satisfaction and committed to work safety.

You will have:

  • Excellent knowledge of the local area
  • Good timekeeping skills, be punctual and presentable
  • Excellent customer service and communication skills
  • Friendly and professional demeanour
  • Enjoy working as part of a team and with a Driver’s Buddy
  • Ability to work with little supervision when required
  • Full UK driving licence with a maximum of six points

You will also have a practical approach and enjoy physical work, as some parcels can be large and heavy.

Full training and uniform will be provided.

For more details and to apply, please contact Gemma Tomlinson on 01664 454309 or email her at gemma@gatesgardencentre.co.uk


Retail Assistant – Horticulture

Full-Time, Permanent

We currently have a vacancy for a full-time Retail Assistant, working in our large Horticulture department. Based primarily in Garden Care, you will also work occasionally in our outdoor Plant Area.

Gates is a family run business, committed to growth and with excellent customer service standards at its core. Set in a beautiful rural location, this large, destination garden centre covers over 13,500m2 of retail displays, offering everything from indoor and outdoor plants, garden care and hardware, homeware, garden furniture and BBQs, pet care, gifts, clothing and much more besides. There is also a large farm shop and two restaurants on site.

The role involves:

  • Processing large volumes of stock quickly and efficiently
  • Assisting customers with product enquiries and purchases
  • Maintaining the appearance of visual displays and department housekeeping
  • Delivering an exceptional level of customer service at all times

The ideal candidate will:

  • have a friendly personality with an ability to easily engage with and connect with our customers
  • be able to recognise and act upon sales opportunities
  • enjoy assisting customers with finding solutions to garden care problems
  • an interest in gardening and plants is preferred, however experience and knowledge are not necessarily required as full training will be given
  • be highly driven, with the ability to see tasks through to completion
  • have an eye for detail
  • be keen to learn and self-motivated with a can-do attitude
  • enjoy working outdoors
  • have an ability to work well as part of a large, friendly team

This is a physical role so applicants should possess a good level of fitness. Applicants must also be professional and well-presented and have excellent customer service skills.

In return you will receive a competitive salary, staff discount, free parking on site and the opportunity to develop your career in a fast-paced environment.

This role is full-time, permanent, working four weekdays and alternate weekends, plus bank holidays.

For more details and to apply, please contact Matt Peck on 01664 454309 or email him at matt@gatesgardencentre.co.uk


Customer Service Porter

Full-Time, Temporary

We are a busy, dynamic, long established, family run company, recognised for giving outstanding customer service.

We are looking for a highly motivated, engaging person who has a keen awareness of customer service to join our busy Customer Support Team, initially on a seasonal, temporary contract until the end of July. You will have a practical approach, enjoy varied physical work and be a team player.

Primarily working outdoors, assisting customers with compost and other heavy items, you will enjoy interacting with people and take pride in your work and in delivering a high level of customer service.

The role also involves:

  • Moving stock around the site using trolleys and pallet moving equipment
  • Sweeping, tidying and maintaining the garden centre to a high standard including re-siting trolleys and baskets
  • Processing stock
  • Picking and collating products ready for collection and delivery

The ideal candidate will be professional, well presented and have excellent customer service skills. Additionally, you will have a can-do attitude, a keen eye for detail and have a flexible approach in a busy retail environment.

The successful applicant will be required to work full-time, including four weekdays and every Sunday. This is a temporary position, which may be extended at the end of the contract.

Full training and uniform are provided.

For more details and to apply, please contact Natalie Gregg on 01664 454309 or email her at tills@gatesgardencentre.co.uk


Till Assistant – Weekends

Part-Time, Permanent, Weekends Only

We are currently looking for a part-time Weekend Till Assistant to join our busy team. You will be comfortable working as part of a team, whilst showing an outgoing and energetic personality. You will be approachable, friendly, presentable and efficient in your day to day work.

The main purpose of the Till Assistant role is to process customer purchases through the tills accurately and efficiently.

Key responsibilities

  • Operation of our modern tills
  • Serve customers quickly, efficiently and in a friendly manner
  • Ensure customers have the best shopping experience at the checkout
  • Process cash and card payments with a high level of accuracy
  • Assist customers with their purchases
  • Provide a high standard of customer service
  • General housekeeping of the till area

About you

  • Excellent communication skills
  • Ability to work independently as well as in a team
  • Work well under pressure
  • Professional and reliable
  • Great customer service skills

This is a part-time role, working one alternating weekend day each week.

Full Training and uniform will be provided.

For more details and to apply, please contact Natalie Gregg on 01664 454309 or email her at tills@gatesgardencentre.co.uk


For more information regarding positions currently available at Gates Garden Centre, please call in and ask at the tills or telephone us on 01664 454309.

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