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Garden Centre Jobs

Gates is one of the largest independent destination garden centres in the UK, established in 1948 and continually growing and developing in response to customer demand and market trends.

We now have a team of around 200 people working here at Gates Garden in a wide range of roles across Garden Centre Retail, Operations, eCommerce, Marketing and Administration. With an exciting range of new developments coming up, we are always looking for exceptional people to join us.

View the vacancies listed below and simply send your CV and covering letter to the relevant person. If none of the below opportunities are suitable but you are interested in working for Gates, have relevant experience and are people focused please send your details to jack@gatesgardencentre.co.uk.


Retail Assistant – Seasonal

Full-time or Part-time, Seasonal

We are looking for temporary seasonal retail staff to join the dedicated team at Gates. We have a variety of openings from September, both part-time and full-time.

The vacancies are within the following departments:

· Homeware & Gifts

· Tills

· Christmas

· Customer Porter

We are looking for individuals who are:

· cheerful and have a smile, even when working under pressure.

· happy to talk to customers, with an approachable manner

· able to recognise when customers or colleagues need help or assistance

· conscientious, enthusiastic and motivated

If you have any questions, please do not hesitate to get in touch on 01664 454309.

To apply please email your covering letter and CV to tills@gatesgardencentre.co.uk or post for the attention of Natalie Gregg at Gates Garden Centre, Somerby Road, Cold Overton, Oakham LE15 7QB.


Information Desk Administrator

Part-time, Permanent

We are currently looking for a part-time Administrator to work as part of the Garden Centre Information Desk team, meeting the needs of customers, shop staff and management with day-to-day queries.

You will provide an excellent customer experience and ensure a high-quality service to both customers and staff.

Acting as a first point of contact for all customer enquiries, effectively triaging and resolving queries received face-to-face, email and phone and complete administrative takes assigned to the information desk.

The role will be on a week-to-week rota basis, but main working hours will be Wednesday to Saturday 12 to 5.30pm standard hours, 12 to 7.30pm seasonal hours (starting Mid-October through to Christmas) with the flexibility of additional hours.

About You:

You will be comfortable working as part of a team, whilst showing an outgoing and energetic personality. You will be approachable, friendly, presentable and efficient.

You will need experience in delivering consistent and high-quality customer service while using initiative as appropriate. Excellent communication skills are essential along with effective time management and team working skills. Experience of Microsoft applications such as Word, Outlook and Excel are essential.

About Us:

Gates is so much more than a garden centre.

Often referred to as a rural department store, Gates is a large garden centre on the Rutland / Leicestershire border that offers over 12,000 square metres of retail and leisure facilities. You’ll find everything from indoor and outdoor plants, garden products, water features, pots and planters and garden tools; to patio furniture, barbecues, clothing, gifts, homeware and pet care – there really is something for everyone.

There’s also a large, well-stocked farm shop, a restaurant with sunny balcony and a cosy coffee shop. Add to this a popular outdoor play area for children, as well as a dedicated dog walking field, and there’s everything you’ll need for a perfect family day out.

Established in 1948 by Fred and Ivy Gates, the garden centre was originally created within the walls of a large Victorian kitchen garden belonging to Cold Overton Hall. Still on the same site today, the centre has expanded considerably over the years, but still retains its traditional family values of excellent customer service coupled with great value for money.

To apply please email your covering letter and CV to sarah@gatesgardencentre.co.uk or post for the attention of Sarah Crawford at Gates Garden Centre, Somerby Road, Cold Overton, Oakham LE15 7QB.


Warehouse Operative

Full-time, Permanent

We are currently looking for a full-time Warehouse and Forklift Operative to join the growing Gates team. The role is primarily warehouse based and includes delivering goods between buildings, but will also include a variety of other on-site tasks in response to seasonal demand. You will work five days a week, including one alternating weekend day.

The role:

  • Delivering goods between the delivery centre, warehouse and retail buildings
  • Warehouse inventory
  • Picking items with a high degree of accuracy
  • Using a computer to book items for dispatch
  • Liaising with couriers in order that items are packaged correctly
  • Loading and unloading of deliveries safely
  • A physical approach to handling items
  • Maintaining good housekeeping standards in the warehouse
  • Working as part of successful team

The ideal candidate:

  • Must have Forklift experience
  • Ideally have Reach Truck and JCB experience but not essential
  • Warehouse experience is preferable, but not essential if the candidate has a willing attitude and a can-do approach
  • Must enjoy working outdoors all year in a highly practical role
  • Experience in working with couriers and dispatch procedures
  • Basic computer skills
  • Attention to detail and takes pride in their work
  • Flexible approach to working
  • Great customer service skills
  • A positive approach to working both independently and as part of a team
  • Smart personal appearance
  • Clean UK driving licence

For more information please contact Chris on 01664 454309.

To apply please email your covering letter and CV to clare@gatesgardencentre.co.uk or post for the attention of Clare Crowther at Gates Garden Centre, Somerby Road, Cold Overton, Oakham LE15 7QB.


Retail Supervisor – Outdoor Living

Full-time, Permanent

Gates Garden Centre is seeking a Retail Supervisor for its Outdoor Living Department. This is an interesting and varied role, focusing on outdoor living in the spring/summer and Christmas in the winter months. The successful applicant will receive a competitive salary, working full-time including either Saturday or Sunday each week.

You will provide managerial support, helping to maintain and improve sales and customer service throughout the department. You will provide assistance in the supervision of staff, while maintaining the standards of the shop floor. You will also assist with department emails and admin, ordering, inventory, stock and delivery processes.

Sales

  • Excellent product knowledge in order to maximise sales, give product advice and answer customer queries
  • Ensure that targets are met and, where possible, exceeded
  • Monitor staff service levels in order to maximise store sales

Customer Service

  • Provide customers with excellent levels of Customer service
  • Ensure customers have the best shopping experience
  • Deal with customer complaints and enquiries, providing the best possible outcome

Visual Merchandising

  • Attract, engage and motivate customers to make purchases through visual presentation techniques
  • Keep the store in great shape and looking its best
  • Keep stock clean and presentable at all times

Training & Development

  • Provide assistance with the induction and training of new starters
  • Assist with the development of existing staff
  • Ensure the personal appearance of sales staff is in line with company guidelines

About you

  • You will have previous retail experience, ideally with some management experience too
  • Have a strong focus on and enjoy making sales and hitting targets
  • A flexible team player, who is energetic, enthusiastic and dynamic
  • Excellent customer service skills and a friendly personality
  • Professional, responsible and well-presented
  • Excellent time management skills
  • Strong verbal and written communication skills
  • IT skills- Microsoft Outlook, Word and Excel

For more information please contact Clare on 01664 454309.

To apply please email your covering letter and CV to clare@gatesgardencentre.co.uk or post for the attention of Clare Crowther at Gates Garden Centre, Somerby Road, Cold Overton, Oakham LE15 7QB.


For more information regarding positions currently available at Gates Garden Centre, please call in and ask at the tills or telephone us on 01664 454309.