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Website Terms and Conditions of Sale

Please find below our general conditions of sale for transactions made on the website.

All prices displayed are in Pounds Sterling.


If you have items that you wish to purchase from us and you do not wish to use our shopping cart and online payment methods, please contact us by telephone or email to discuss the details and place your order.

Order Confirmation:

Once you have placed your order, you will receive a confirmation email as receipt of your payment.

Product Images & Specifcations:

All product images used on this site are representative of goods on offer. Actual goods may not be exactly the same colour. Please note that while we have tried to accurately display the colours of products, the actual colours you see will depend on your monitor and may not be accurate.

The manufacturers reserve the right to change specifications of products without notice. We will endeavour to inform you of this, however, due to certain items being dispatched directly from the manufacturers, this may not always be possible.

Your statutory rights are not affected by any of our terms and conditions.

General Terms:

All orders placed will be treated as an offer to purchase goods from us. We will only accept your offer and therefore enter into a contract with you once we have dispatched the goods to you and confirmed this by e-mail.

We reserve the right to refuse or reject any offer to purchase at any time, although normally this would be if the product you have ordered is unavailable or withdrawn, we are unable to obtain authorisation for your payment, or we have identified a pricing or product description error.

Who we are

Gates Garden Centre is a trading name of F A Gates & Son Ltd A company registered in England with the Reg. No. 03691840. Our trading address is Gates Garden Centre, Somerby Road, Cold Overton, Oakham, LE15 7QB and our registered office address is Westwood House 78 Loughborough Road, Quorn, Loughborough, Leicestershire, England, LE12 8DX